Vivi Dress

We want you to be completely satisfied with your purchase. Here’s how our exchange and return process works:

• Try Before You Decide: When your order arrives, you can try on the item while the courier is still outside. If you’re not happy with the fit or style, you can return it immediately, and you’ll only need to cover the delivery cost for the return.
• Exchanges: If you’d like to exchange your item for a different size or style, you can do so within 3 days of receiving your order. Please ensure the item is in its original condition with all tags attached.
• No Refunds: Please note that we do not offer refunds. Only exchanges are allowed within the 3-day window.
  

If you have any questions or need assistance with an exchange, feel free to contact our customer service team through instagram