TIERA SET
This set is only made by order and in order to proceed it needs to be prepaid through credit card or DM us for InstaPay transfer đ€
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Estimated Delivery:Nov 15 - Nov 19
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Free Shipping: On all orders over 5,000 EGP
We want you to be completely satisfied with your purchase. Hereâs how our exchange and return process works:
- Try Before You Decide: When your order arrives, you can try on the item while the courier is still outside. If youâre not happy with the fit or style, you can return it immediately, and youâll only need to cover the delivery cost for the return.
- Exchanges: If youâd like to exchange your item for a different size or style, you can do so within 3 days of receiving your order. Please ensure the item is in its original condition with all tags attached.
- No Refunds: Please note that we do not offer refunds. Only exchanges are allowed within the 3-day window.
If you have any questions or need assistance with an exchange, feel free to contact our customer service team through instagram
TIERA SET
Frequently Asked Questions
How long does it take to process an order?
We deliver in Egypt within 3-5 working days (weekends and official holidays are excluded).
What is your return policy?
Exchange is valid within 3 days of delivery. No refunds.
How to request an exchange?
DM us on instagram @Duet.eg or Email us at duet.egypt.2@gmail.com with your order, contact details, and reasons for exchange.
